1. Why does the Port of Ensenada promote Customer Service?

In order to maintain a close relationship with customers and users of the Port of Ensenada, whose function is to provide timely information to applicants.

2. Where can I file the application?

There are several communication channels for receiving requests for information, complaints or suggestions, through:

Phone: (800) 788-2464

E-mail: atencionclientes@puertoensenada.com.mx

Online: click here

3. Where should I go for clarification?

At the Administración del Sistema Portuario Nacional Ensenada, S.A. de C.V. located at Boulevard Teniente Azueta 110, Recinto Portuario, Ensenada, Baja California, 22800, Monday through Friday from 08:00 hours to 14:00 hours and from 15:00 hours to 17:00 hours.